Terms of Service

Dishboard ("Dishboard", "we", "us", "our") is a food cost and margin calculator for restaurant owners and food businesses. The Service is operated from Bangkok, Thailand. Our website is dishboard.co. You can reach us through our Contact page.

Use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Dishboard is a calculation tool for recipe costing, food cost percentages, gross margins, and delivery channel profitability. It is not financial advice, accounting advice, or business advice. All calculations depend entirely on the data you enter. Wrong ingredient costs, yields, units, taxes, delivery fees, or other assumptions will produce wrong results. You are responsible for verifying all figures before making any pricing or business decisions.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability. We do not guarantee that the Service will be error-free or available at all times.

We reserve the right to modify, add, remove, or discontinue any feature of the Service at any time. Where changes are material, we will give reasonable notice. Dishboard is currently offered during a launch-preview period. Features, limits, pricing, and availability may change as we improve the product.

• You must be 16 or older to create an account.
• Each account is for one named user or one business workspace, depending on the plan.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• If you suspect unauthorised access to your account, you must notify us immediately through our Contact page.
• You must comply with the laws applicable in your own country when using the Service.

Dishboard owns all rights in the software, design, branding, user interface, features, content, and documentation that make up the Service. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, reproduce, reverse engineer, or create derivative works from any part of the Service without our written permission.

Your recipes, ingredients, costs, prices, and other data you enter into Dishboard ("Your Content") belong to you. We do not claim ownership of Your Content.

By using the Service, you grant Dishboard a limited, non-exclusive licence to host, store, process, back up, and display Your Content solely as needed to provide the Service to you. This licence ends when you delete your account or the relevant data.

Pro users can export individual menu items as a Costing Sheet (spreadsheet view) and print Recipe Cards for kitchen staff. We aim to support data portability and will not hold your data hostage.

If you delete your account, Your Content will be deleted or anonymised within a reasonable period. Some records - such as billing history, security logs, or data required for legal, tax, accounting, or fraud-prevention purposes - may be retained for the period required by applicable law.

Dishboard offers a Free plan with limited features and a Pro plan with full access. Current limits and features are described on our Pricing page.

Launch preview: From the date these Terms take effect until August 31, 2026, all registered users receive Pro plan access at no charge as part of a launch-preview period. No payment method is required during this period. Pro access during launch preview is provided as-is and may be adjusted or ended early with reasonable notice.

After August 31, 2026, Pro is expected to be available as a paid subscription. You will not be charged automatically. If you wish to continue on Pro after the launch-preview period, you must actively choose and subscribe to a paid plan. If you do not subscribe, your account will return to the Free plan limits at that time.

We reserve the right to change plan features and pricing with at least 30 days' notice to existing users before any paid billing is activated.

Paid billing is not currently active. No payment is collected during the launch-preview period (through August 31, 2026). You will not be charged automatically.

When paid billing is activated in the future, the following terms will apply to users who actively choose a paid plan: Pro subscriptions will be billed monthly. Payment will be processed by Stripe. By subscribing, you will authorise Stripe to charge your payment method on a recurring basis until you cancel.

All prices are in USD and may exclude applicable taxes unless stated otherwise. You are responsible for any taxes, duties, or levies imposed by your local jurisdiction.

The Service relies on trusted third-party providers for authentication, data storage, email delivery, payment processing, and hosting infrastructure. Your use of the Service means your data passes through these providers, each governed by their own terms and privacy policies. We are not responsible for the acts or omissions of these providers, but we choose them carefully and use them only as necessary to operate the Service. A current list of sub-processors is available on request via our Contact page.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to access another user's account, data, or workspace.
• Conduct security testing, penetration testing, or vulnerability scanning without our prior written permission.
• Upload, transmit, or store malware, viruses, or any harmful code.
• Use automated tools to scrape, extract, or mirror content from the Service.
• Place excessive load on the Service infrastructure that disrupts other users.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Resell, sublicense, or commercially exploit the Service without our consent.

We reserve the right to suspend or terminate accounts that breach these terms, with or without notice, and without refund. We may also suspend accounts for non-payment, legal risk, security risk, or to comply with a legal obligation.

By creating an account, you agree to receive service emails including account confirmation, security notices, billing receipts, and important updates about the Service. These are not optional as they are necessary for the operation of your account. We do not send marketing emails without your separate consent.

We provide support through our Contact page. Support availability and response times may vary by plan and are provided on a reasonable-efforts basis. We do not guarantee specific response times.

To the maximum extent permitted by applicable law, Dishboard is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to business losses, lost revenue, lost data, or decisions made based on calculations produced by the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service is limited to the greater of (a) the amount you paid us in the 12 months prior to the claim, or (b) USD $50.

We may update these Terms from time to time. We will notify you by email of material changes at least 14 days before they take effect. The version number and date at the top of this page reflect the current version. Continued use of the Service after the effective date means you accept the updated Terms.

These Terms are governed by the laws of Singapore. Any disputes that cannot be resolved informally will be subject to the non-exclusive jurisdiction of the courts of Singapore, unless mandatory consumer protection laws in your country require otherwise.

For questions about these Terms, please use our Contact page. We read every message.